FAQ
All logos and imprints shown in our catalogue are for illustrative purposes only.
They are registered trademarks of their respective organizations and are not for sale nor do they imply endorsement by the owners.
Custom produced merchandise are subject to a 7% over or under run.
Orders cancelled after the start of production will be liable for the cost incurred.
FOB Toronto is the most economical shipping method. Additional charges may be incurred for Rush Deliveries.
Prices are subject to change without notice.
All returns will require a return authorization number issued by our service department.
Net 30 days for credit account, Credit Card for new account. Past due interest rate at 1.4% per month (18% per annum).
Artwork Formats
* Artwork comes in vector files such as .eps or .ai, files which may be opened by Illustrator cs3. Other file formats will have USD $35 charge
* Do not crop your photo images, we need 1/4″ printing “bleed”
* In most cases, what you see is what you get. No major changes accepted
* Production Time is production ready for delivery time, it does not include artwork approval or shipping time from FOB point